Policy
Privacy Policy
URVA STORE uses customer and business information to provide accounts, orders, payments, delivery, wholesale services, support, and website security.
Information We Use
- Account details such as name, email, phone number, and authentication identifiers.
- Order information including products, quantities, address, city, payment status, and delivery details.
- Wholesale or admin-request information submitted for eligibility review.
- Technical information needed for security, diagnostics, and service operation.
Why We Use Information
Information is used to create and manage accounts, process orders, verify payments, coordinate delivery, respond to support, review business applications, prevent misuse, maintain records, and improve the shopping experience.
Sharing and Retention
Relevant information may be shared with service providers such as payment processors, couriers, hosting providers, and technology vendors only where needed to deliver the service. Records are retained for operational, security, accounting, dispute, and legal purposes for an appropriate period.
Your Choices and Security
You may request help reviewing or correcting profile information through our support channels. No online service can guarantee absolute security, but we use reasonable access controls and operational safeguards. Never share your password or OTP with anyone claiming to represent URVA STORE.
Need additional help?
Contact URVA STORE with the relevant product, order, or business details.